They have to answer in a few days (I don't remember how much) - If you made a dispute to get your money back for a reason, they have to issue you a full refund or the dispute continues.
wood каза:No gimmicks on my side..I've bought a phone from TinyDeal for my 7 yo daughter / iPhone replica/. In the description and in the pictures of the product could be seen that it has Bulgarian translation, there is an Opera browse, we can install apps and a lot of other stuff. But when I got the phone half of the mentioned stuff could not be found anywhere. No Bulgarian translation, no Opera, no Google Maps and everything is different. I've paid for something different, not for the phone I've received.
Часовник Реплика каза:The secret is to bluff and to scare the seller. You don't lose a single thing when you exaggerate and scare them. Try to threaten then with the court if you they don't refund the money. (Ask for at least 50% and don't return the product!). Tell them you will fill a lawsuit for the fraud they made (the product differs from the specifications or the whole description) in the police or in the Consumer Protection Commission. Tell them you will send a lawsuit in China International Commerce association - they are afraid of them, it is like the Bulgarian CPC and they have serious sanctions against the scammers. Stand for your words and don't surrender. The client is always right when the chinese is acting like a clown. Good luck!
PayPal will quickly decide what to do with the case. Typically the benefit is for the customer and that is a very big negative for the merchant.Thanks for the help.I continue to ask for my money and they still want me to pay the delivery. The cost was 5 dollars, but the truth is that the price is 40 dollar and I will not pay them. I've requested a refund and after that I will send them the phone.